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5 bytes received but 14 expected

There are variations on this but the general message is the number of bytes expected from the data logger was not correct. To cases need to be looked at:

1. Zero bytes received.
   This means the command to fetch data was sent to the logger but none were received back. This is usually caused by the communications not configured corrected (wrong port) or the device is not turned on or not connected.
2. 5 bytes received but 14 needed.
   There are variations on this message but it indicates a response was received from the device (ie it is talking) but it was not the correct length. If you are using an HH506RA it is an error message of a bad response. As long as it is intermittent you can ignore it.

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Squashed Summary Plot

This happens with the Charge button is pressed too soon after ON pressed. To fix go to Roast/Properties and put a CHARGE value of 00:01.